Patient Access & Front Desk Specialist

Capital Health Screening Centre; Newtown (CT, PA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

In-House Employee

Job summary

Capital Health is seeking a friendly receptionist to join our patient access team in Newtown, CT. You will manage phone lines, schedule visits, and register patients while ensuring accurate demographic and insurance information is captured.

You will collect co-pays, explain privacy policies, and direct patients to appropriate staff. Ideal candidates will have strong communication skills, familiarity with medical terminology, and the ability to use basic Microsoft Office tools.

Qualifications

• High School diploma or equivalent required.
• Familiarity with medical terminology and HIPAA policies.
• Excellent communication and interpersonal skills; customer service oriented.
• Proficient with basic Microsoft Office and Excel.

Responsibilities

• Answer telephones promptly and courteously on multiple lines.
• Schedule and cancel appointments and register patients according to policy.
• Collect co-pays and balances at check-in and assist with insurance information.
• Greet patients professionally and inform about HIPAA and privacy procedures.
• Process referrals, pre-authorizations, and follow-up appointments as needed.

Skills

Customer service

Excellent communication

Medical terminology

HIPAA knowledge

Education

High School diploma or equivalent

Tools

Excel

Microsoft Office

Job description

Capital Health is seeking a friendly receptionist to join our patient access team in Newtown, CT. You will manage phone lines, schedule visits, and register patients while ensuring accurate demographic and insurance information is captured.

You will collect co-pays, explain privacy policies, and direct patients to appropriate staff. Ideal candidates will have strong communication skills, familiarity with medical terminology, and the ability to use basic Microsoft Office tools.