Patient Access & Front Desk Specialist

Greater Family Health; Maine Township (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Greater Family Health in Illinois seeks a friendly Receptionist to be the first point of contact for patients and visitors. You will greet guests, assist with check-in, and help maintain smooth clinic operations.

You will handle patient information in the EHR, schedule appointments, process payments, and uphold confidentiality and PCMH guidelines. Strong communication and basic math skills are essential; bilingual Spanish is a plus.

Qualifications

• Customer-focused reception experience preferred.
• Ability to interpret and respond to patient needs.
• Strong written and verbal communication skills.

Responsibilities

• Greet patients and visitors warmly and determine needs.
• Register patients and maintain accurate records in EHR.
• Schedule appointments and manage payments.
• Maintain confidentiality and PCMH policies.
• Work site locations may vary per supervisor.

Skills

Customer service orientation

Bilingual Spanish

Numerical aptitude

Education

High School diploma or GED

Tools

EHR system familiarity

Job description

Greater Family Health in Illinois seeks a friendly Receptionist to be the first point of contact for patients and visitors. You will greet guests, assist with check-in, and help maintain smooth clinic operations.

You will handle patient information in the EHR, schedule appointments, process payments, and uphold confidentiality and PCMH guidelines. Strong communication and basic math skills are essential; bilingual Spanish is a plus.