Patient Access & Appointment Specialist

UNLV Medicine; Las Vegas (NV); On-site; USD 24,000 - 28,000; Full time

Job summary

UNLV Health is seeking a Full-Time Admin Support in Las Vegas, NV. The Patient Support Representative handles clinic appointment calls, pre-registration, and insurance verification and pre-authorization to keep the scheduling flow accurate.

Candidates must be legally eligible to work in the United States and possess a high school diploma. Preferred healthcare front desk or call center experience, typing 30 WPM, and proficiency with MS Word/Excel.

Qualifications

• 1 year healthcare experience and 1 year customer service experience.
• Experience in healthcare front desk or call center setting.
• Insurance training and experience using insurance portals for eligibility verification and authorization.
• Experience with appointment scheduling and patient registration workflows.
• Typing 30 WPM and proficiency with computers.
• Good verbal and written communication; knowledge of medical terminology, MS Word, MS Excel.

Responsibilities

• Receive incoming calls for clinic appointments.
• Process appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Skills

Healthcare experience

Customer service experience

Front desk / call center experience

Verbal and written communication

Medical terminology

Education

High School Diploma or equivalency

Tools

Insurance portals

MS Word

MS Excel

Typing 30 WPM

Job description

UNLV Health is seeking a Full-Time Admin Support in Las Vegas, NV. The Patient Support Representative handles clinic appointment calls, pre-registration, and insurance verification and pre-authorization to keep the scheduling flow accurate.

Candidates must be legally eligible to work in the United States and possess a high school diploma. Preferred healthcare front desk or call center experience, typing 30 WPM, and proficiency with MS Word/Excel.