Patient Service Specialist — Front Desk & Patient Care

P3 Health Partners, Inc.; Henderson (NV); On-site; USD 25,000 - 32,000; Full time

Job summary

P3 Health Partners, Inc. is seeking a Patient Services Specialist in Henderson, NV. The role involves welcoming patients at the front desk, verifying demographics and insurance, and coordinating appointments to ensure a smooth clinic flow.

Responsibilities include handling phones, managing records, and supporting clinical staff while maintaining confidentiality and a calm, welcoming environment for patients and families.

Qualifications

• Friendly and compassionate disposition.
• Excellent communication and problem-solving skills.
• Excellent organizational and time management skills.
• Ability to handle a fast-paced environment and prioritize tasks based on importance.
• Strong interpersonal communication skills.
• Ability to work independently or as part of a team.
• Dedication to maintaining confidentiality of all patient records.
• Knowledge of medical terminology a plus.

Responsibilities

• Greet and check in patients in a friendly and professional manner
• Verify patient demographics and insurance information
• Schedule appointments and follow-ups, manage cancellations and reschedules
• Answer multi-line phone system and handle patient inquiries or direct them appropriately
• Assist with administrative tasks such as scanning, faxing, and managing medical records
• Ensure waiting area is tidy and welcoming
• Support back office staff and providers as needed
• Work independently in various clinic environments with minimal supervision
• Maintain confidentiality and compliance with HIPAA regulations
• Contribute to clinic workflow efficiency and positive patient experience

Skills

Friendly disposition

Communication skills

Time management

Organizational skills

Interpersonal skills

Independent work

Confidentiality

Medical terminology knowledge

Education

High school diploma/GED

Tools

Athena

Cerner

Job description

P3 Health Partners, Inc. is seeking a Patient Services Specialist in Henderson, NV. The role involves welcoming patients at the front desk, verifying demographics and insurance, and coordinating appointments to ensure a smooth clinic flow.

Responsibilities include handling phones, managing records, and supporting clinical staff while maintaining confidentiality and a calm, welcoming environment for patients and families.