Patient Access & Front Desk Specialist

Silversmith Capital Partners; Huntersville (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Disability Insurance

Life Insurance

401k with Employer Match

Parental Leave

Paid Time Off

Holiday Pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage front office daily activities, deliver high-quality patient service, and support clinicians at the Huntersville location. You'll handle check-in/out, manage payments, and assist with telehealth access and scheduling.

You will collaborate with clinicians and staff to ensure smooth operations, accurate documentation, and a welcoming patient experience in a fast-paced environment.

Qualifications

• High school or equivalent with preferred advanced degree.
• 1+ years in healthcare operations, customer service, or similar role.
• Experience using EMRs and Microsoft Office.

Responsibilities

• Manage front desk and patient check-in/out with courteous service.
• Support patients via phone, email, and portal for billing and scheduling.
• Coordinate with clinicians and staff to ensure appointment accuracy.
• Maintain a clean, efficient front office and positive work environment.

Skills

Multitasking

Teamwork

Communication

HIPAA compliance

Independent worker

Clinical/office coordination

Education

High School or equivalent

Associate/Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health is seeking a Practice Coordinator to manage front office daily activities, deliver high-quality patient service, and support clinicians at the Huntersville location. You'll handle check-in/out, manage payments, and assist with telehealth access and scheduling.

You will collaborate with clinicians and staff to ensure smooth operations, accurate documentation, and a welcoming patient experience in a fast-paced environment.