Patient Access & Front Desk Specialist

Advocate Health; Charlotte (NC); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Advocate Health is seeking a compassionate Front Desk Representative to support patient registration, verify insurance, schedule appointments, and handle billing tasks with accuracy.

You will interact with patients and families, promote front-end technology, and ensure confidentiality in a fast-paced healthcare setting, while upholding high standards of service and regulatory compliance.

Qualifikationen

• High School Diploma or GED.
• Experience with Medical Records Software preferred.
• Strong customer service and communication skills.
• Ability to handle sensitive situations with discretion.

Aufgaben

• Assist with patient registration, insurance verification, scheduling, and billing.
• Encourage use of front-end technology during registration.
• Maintain confidential patient information accurately.
• Monitor inventory of medications and medical supplies as needed.
• Adhere to federal and state healthcare regulations.
• Provide compassionate care and support to patients and families.

Kenntnisse

Customer service

Interpersonal skills

Critical thinking

Teamwork

Attention to detail

Ausbildung

High School Diploma or GED

Tools

Medical Records Software

Jobbeschreibung

Advocate Health is seeking a compassionate Front Desk Representative to support patient registration, verify insurance, schedule appointments, and handle billing tasks with accuracy.

You will interact with patients and families, promote front-end technology, and ensure confidentiality in a fast-paced healthcare setting, while upholding high standards of service and regulatory compliance.