Patient Access & Front Desk Specialist

Providence; Anchorage (AK); On-site; USD 28,000 - 42,000; Full time

Job summary

Providence Anchorage Urgent Care is seeking a Patient Service Specialist to be the first contact for patients. This role delivers exceptional customer service over the phone and on the virtual visit platform, while handling front desk, patient registration and basic billing tasks.

The successful candidate will support the mission of compassionate, patient-centered care and join a team that values respect, integrity and teamwork.

Qualifications

• 1 year experience in a medical or healthcare setting.

Responsibilities

• Front desk responsibilities and patient registration.
• Insurance billing and payments processing.
• Cashiering duties and payment collection.
• Provide exceptional customer service via phone and virtual visit platform.

Skills

Customer service

Phone support

Medical front desk

Education

Some College

Tools

EMR

Job description

Providence Anchorage Urgent Care is seeking a Patient Service Specialist to be the first contact for patients. This role delivers exceptional customer service over the phone and on the virtual visit platform, while handling front desk, patient registration and basic billing tasks.

The successful candidate will support the mission of compassionate, patient-centered care and join a team that values respect, integrity and teamwork.