Patient Access & Front Desk Coordinator

Hanger, Inc.; Rutland (VT); On-site; USD 31,684 - 35,817; Full time

Benefits offered by this job

Competitive Compensation

Paid Holidays

PTO

Insurance Benefits

401(k) Retirement Plan

Parental Leave

Referral Bonus

Mentorship Programs

Job summary

Hanger, Inc. is seeking a front desk receptionist to ensure a smooth patient experience at our clinics in Vermont. You will greet patients, verify demographics and insurance, collect payments, and coordinate follow-up appointments and prosthetic care plans.

The ideal candidate has receptionist or medical front office experience, strong communication skills, and the ability to operate Windows-based software. A valid driver’s license is required; prior customer service experience is preferred.

Qualifications

• High school diploma or equivalent.
• Talent Sorter assessment may be used in selection.
• Less than one year of customer service or related experience.
• Experience as a receptionist or in medical front office preferred.
• Must have or be eligible for a valid driver’s license.

Responsibilities

• Greet and assist patients at the front desk.
• Verify and update patient demographics and insurance at check-in.
• Collect patient payments (deductibles, copays, and co-insurance) at the front desk.
• Coordinate follow-up appointments and prosthetic care plan deliveries.
• Serve as a liaison for clinic services and patient experience programs.
• Collaborate with Revenue Cycle Management to obtain patient information.
• Maintain accurate electronic health records.

Skills

Customer service

Receptionist experience

Communication skills

Typing 30 WPM

Education

High school diploma

Tools

Windows-based software

Email

Job description

Hanger, Inc. is seeking a front desk receptionist to ensure a smooth patient experience at our clinics in Vermont. You will greet patients, verify demographics and insurance, collect payments, and coordinate follow-up appointments and prosthetic care plans.

The ideal candidate has receptionist or medical front office experience, strong communication skills, and the ability to operate Windows-based software. A valid driver’s license is required; prior customer service experience is preferred.