Patient Access & Front Desk Coordinator

Trinity Health; Minot (ND); On-site; USD 23,000 - 33,000; Full time

Job summary

Trinity Health in Minot, ND is seeking an Office Assistant to support daily front office operations in a clinic setting. You will greet patients, assist with registration, scheduling, and payments, and coordinate with clinical and administrative staff to maintain smooth workflow.

This role requires strong customer service, clear communication, and the ability to handle confidential information in a fast-paced environment. HS diploma or GED preferred and prior clerical experience is a plus.

Qualifications

• HS Diploma or GED, preferred.
• Customer service experience or training, required.
• Experience with computer appointment software, preferred.
• Medical terminology knowledge, preferred.

Responsibilities

• Greet and register patients, verify information and process payments.
• Schedule, update, and coordinate patient appointments using scheduling systems.
• Answer and triage incoming calls and route messages clearly.
• Maintain organized front office operations and update records.
• Protect patient confidentiality and provide coverage across reception areas as needed.

Skills

Customer service experience

Scheduling software

Communication skills

Education

HS Diploma or GED

Job description

Trinity Health in Minot, ND is seeking an Office Assistant to support daily front office operations in a clinic setting. You will greet patients, assist with registration, scheduling, and payments, and coordinate with clinical and administrative staff to maintain smooth workflow.

This role requires strong customer service, clear communication, and the ability to handle confidential information in a fast-paced environment. HS diploma or GED preferred and prior clerical experience is a plus.