Patient Access & Registration Specialist

Trinity Health Corp.; Minot (ND); On-site; USD 23,000 - 32,000; Full time

Job summary

Trinity Health is seeking an Admissions & Registration Representative in Minot, ND. This full-time role focuses on patient accounts, registration, and revenue cycle activities within a structured environment.

Responsibilities include verifying insurance, posting payments, handling inquiries, and maintaining data integrity while ensuring privacy and compliance. Prior healthcare or clerical experience is preferred, with strong computer and typing skills essential.

Qualifications

• High school diploma or equivalent preferred.
• Customer service experience required.
• Healthcare setting, public-facing role, or administrative environment preferred.
• Office/clerical experience preferred.
• Strong computer and typing skills with attention to detail.
• Ability to communicate effectively in person and over the phone.
• Strong customer service, problem solving, and interpersonal skills.
• Ability to handle confidential and sensitive information professionally.
• Ability to multitask and work efficiently in a fast paced environment.
• Strong conflict resolution and decision making skills for handling patient concerns.
• Compliance with all privacy policies.

Responsibilities

• Perform registration, billing, collections, scheduling, or account resolution activities as defined by the specific business office role.
• Verify demographic and insurance information, resolving discrepancies to support accurate claims processing and reimbursement.
• Respond to patient, family, payer, or internal inquiries with clear, respectful, and solution focused communication.
• Enter, reconcile, and balance financial transactions or account data according to departmental procedures.
• Protect patient privacy and financial information by following confidentiality, security, and compliance standards.
• Support departmental reporting, audits, and process improvement activities aimed at enhancing revenue cycle performance.

Skills

Typing

Customer service

Interpersonal skills

Data confidentiality

Multitasking

Communication skills

Problem solving

Privacy compliance

Attention to detail

Teamwork

Education

High school diploma or equivalent

Job description

Trinity Health is seeking an Admissions & Registration Representative in Minot, ND. This full-time role focuses on patient accounts, registration, and revenue cycle activities within a structured environment.

Responsibilities include verifying insurance, posting payments, handling inquiries, and maintaining data integrity while ensuring privacy and compliance. Prior healthcare or clerical experience is preferred, with strong computer and typing skills essential.