Clinic Front Desk & Patient Services Coordinator

Trinity Health-ND; Minot (ND); On-site; USD 21,000 - 28,000; Full time

Job summary

The Trinity Health-ND clinic seeks an Office Assistant to support daily front office operations. You will greet patients, verify information, register appointments, process payments, and route calls using electronic scheduling systems.

Maintain organized records and protect patient confidentiality while contributing to a smooth clinic workflow. The ideal candidate has a HS Diploma or GED and at least six months of customer service or clerical experience; familiarity with medical terminology and

Qualifications

• HS Diploma or GED required or preferred.
• Six months minimum customer service or clerical experience.
• Experience with medical terminology is preferred.

Responsibilities

• Greet and register patients, verify information, and process payments.
• Schedule and coordinate patient appointments using electronic scheduling systems.
• Answer and triage incoming calls, route messages, and maintain records.
• Protect patient confidentiality in line with policies.
• Provide cross-coverage in other reception areas as needed.

Skills

Customer service

Clerical skills

Telephone communication

Education

HS Diploma or GED

Tools

Computer scheduling software

Job description

The Trinity Health-ND clinic seeks an Office Assistant to support daily front office operations. You will greet patients, verify information, register appointments, process payments, and route calls using electronic scheduling systems.

Maintain organized records and protect patient confidentiality while contributing to a smooth clinic workflow. The ideal candidate has a HS Diploma or GED and at least six months of customer service or clerical experience; familiarity with medical terminology and