Patient Access & Registration Specialist

Trinity Health; Minot (ND); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Trinity Health Hospital Campus & Medical District in Minot, ND is seeking an Admissions & Registration Representative to support business office and revenue cycle functions by accurately processing patient accounts and related data.

The role may perform registration, verify insurance, submit claims, post payments, and respond to inquiries, requiring strong computer and typing skills, confidentiality, and excellent customer service in a fast-paced, team-oriented environment.

Qualifications

• Customer service experience required.
• High school diploma or equivalent preferred.
• Strong computer and typing skills with attention to detail.

Responsibilities

• Perform registration, billing, collections, scheduling, or account resolution activities as defined by the specific business office role.
• Verify demographic and insurance information, resolving discrepancies to support accurate claims processing and reimbursement.
• Respond to patient, family, payer, or internal inquiries with clear, respectful, and solution-focused communication.
• Enter, reconcile, and balance financial transactions or account data according to departmental procedures.
• Protect patient privacy and financial information by following confidentiality, security, and compliance standards.
• Support departmental reporting, audits, and process improvement activities aimed at enhancing revenue cycle performance.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Trinity Health Hospital Campus & Medical District in Minot, ND is seeking an Admissions & Registration Representative to support business office and revenue cycle functions by accurately processing patient accounts and related data.

The role may perform registration, verify insurance, submit claims, post payments, and respond to inquiries, requiring strong computer and typing skills, confidentiality, and excellent customer service in a fast-paced, team-oriented environment.