Clinic Front Desk & Patient Care Assistant

Trinity Health; Minot (ND); On-site; USD 23,000 - 33,000; Part time

Job summary

Trinity Health in Minot, ND is seeking an Office Assistant to support front-office operations in the Urology clinic. You will greet patients, register them, coordinate scheduling, handle payments, and keep records organized to ensure smooth clinic flow.

This part-time role requires a HS Diploma or GED (preferred) and customer service experience. You will work in a fast-paced outpatient setting, maintaining patient confidentiality and collaborating with clinical staff to deliver quality care.

Qualifications

• HS Diploma or GED required or preferred.
• 6 months customer service experience required.
• Experience in a clerical/office setting preferred.
• Medical terminology knowledge preferred.
• Experience with computer appointment software preferred.

Responsibilities

• Greet and register patients and process payments.
• Schedule and coordinate patient appointments using scheduling systems.
• Answer and triage incoming calls, route messages appropriately.
• Maintain organized front-office records and documents.
• Protect patient confidentiality per policies.
• Provide cross-coverage in other reception or clinic areas as needed.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Education

HS Diploma or GED

Tools

Appointment scheduling software

Job description

Trinity Health in Minot, ND is seeking an Office Assistant to support front-office operations in the Urology clinic. You will greet patients, register them, coordinate scheduling, handle payments, and keep records organized to ensure smooth clinic flow.

This part-time role requires a HS Diploma or GED (preferred) and customer service experience. You will work in a fast-paced outpatient setting, maintaining patient confidentiality and collaborating with clinical staff to deliver quality care.