Patient Access & Front Desk Coordinator

Hanger, Inc.; Camp Hill (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

8 Paid National Holidays & 4 floating

PTO including Vacation and Sick time

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Parental bonding leave

Employee referral bonus

Mentorship programs

Job summary

Hanger, Inc. in Camp Hill, PA is seeking a friendly front desk receptionist to ensure a smooth experience for patients, staff, and referral sources. You’ll greet patients, manage check-ins, and support clinic operations.

Responsibilities include verifying demographics and insurance, collecting payments, scheduling follow-ups, and maintaining accurate electronic health records. The role requires excellent communication and computer skills; a valid driver’s license is preferred.

Qualifications

• High school diploma or equivalent required.
• Less than one year of customer service, administrative or related experience required.
• Experience in a receptionist position or medical front office procedures preferred.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within policy.

Responsibilities

• Greet and assist patients upon arrival at the front desk.
• Verify and update patient demographics and insurance details at check-in; handle walk-in registrations.
• Collect patient payments, including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services and information on patient experience programs.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Ensure accurate and complete electronic health records for all patients.

Skills

Interpersonal skills

Verbal communication

Written communication

Computer proficiency

Education

High school diploma

Tools

Windows

Email

Job description

Hanger, Inc. in Camp Hill, PA is seeking a friendly front desk receptionist to ensure a smooth experience for patients, staff, and referral sources. You’ll greet patients, manage check-ins, and support clinic operations.

Responsibilities include verifying demographics and insurance, collecting payments, scheduling follow-ups, and maintaining accurate electronic health records. The role requires excellent communication and computer skills; a valid driver’s license is preferred.