Patient Access & Front Desk Coordinator

Saint Francis Health System; Broken Arrow, Northern (OK, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Saint Francis Health System in Broken Arrow, Oklahoma, is seeking a front office specialist to perform reception, registration, and billing duties to facilitate patient care. The role involves using EMR software, scheduling, and collecting co-pays in a fast-paced clinic environment.

The ideal candidate has at least 6 months of medical office or front-facing customer service experience, strong PC skills, and excellent communication. High school diploma or GED required; on-site work.

Qualifications

• Minimum 6 months of front-facing customer service or medical office experience.
• Demonstrated PC skills and ability to accurately record data.
• Effective interpersonal, written and oral communication.
• Ability to organize, prioritize work and learn quickly; strong critical thinking.

Responsibilities

• Greet and direct patients and visitors per office protocols.
• Register demographics and billing information; determine eligibility.
• Process encounters; post charges and payments; ICD-9 coding.
• Schedule appointments and manage provider schedules; notify changes.
• Maintain medical records and prepare charts; ensure cleanliness and safety.
• Collect co-pays and self-pay balances; handle deposits and balancing.

Skills

PC skills

Multitasking

Data entry

Communication

Organization

Critical thinking

Learning agility

Education

High School Diploma or GED

Tools

EMR software

Billing software

ICD-9 coding

Job description

Saint Francis Health System in Broken Arrow, Oklahoma, is seeking a front office specialist to perform reception, registration, and billing duties to facilitate patient care. The role involves using EMR software, scheduling, and collecting co-pays in a fast-paced clinic environment.

The ideal candidate has at least 6 months of medical office or front-facing customer service experience, strong PC skills, and excellent communication. High school diploma or GED required; on-site work.