Front Office Medical Reception & Billing Specialist

Saint Francis Health System; Broken Arrow (OK); On-site; USD 28,000 - 38,000; Full time

Job summary

Saint Francis Health System seeks a front desk receptionist to support Direct Primary Care—Broken Arrow in the Warren Clinic. You will greet patients, collect demographics, manage appointments, and handle billing tasks with EMR tools. Strong communication and data entry skills are essential.

Minimum education is a high school diploma or GED, plus 6 months of front-facing customer service or medical office experience. HIPAA compliance and attentiveness to accuracy ensure smooth patient flow.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of front-facing customer service or medical office experience preferred.
• Proficient PC skills and data entry.
• Ability to record and interpret data accurately.
• Strong written and oral communication; ability to multi-task.

Responsibilities

• Greet patients and visitors; direct them per office protocols.
• Register demographics and billing information; verify eligibility.
• Schedule appointments and manage provider calendars.
• Post charges and payments; balance cash drawer daily.
• Use EMR and billing systems in accordance with policies.
• Maintain patient records and prepare encounter forms and supporting documents.

Skills

Front desk customer service

Interpersonal communication

Data entry / PC skills

HIPAA knowledge

Multi-tasking

Organizational skills

Medical terminology

Education

High School Diploma or GED

Tools

EMR software

Billing software

Microsoft Office

Job description

Saint Francis Health System seeks a front desk receptionist to support Direct Primary Care—Broken Arrow in the Warren Clinic. You will greet patients, collect demographics, manage appointments, and handle billing tasks with EMR tools. Strong communication and data entry skills are essential.

Minimum education is a high school diploma or GED, plus 6 months of front-facing customer service or medical office experience. HIPAA compliance and attentiveness to accuracy ensure smooth patient flow.