Orthopedic Front Desk & Patient Services Specialist

Saint Francis Health System; United States; On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Saint Francis Health System in Tulsa, Oklahoma, seeks a Front Office Clerk for the Orthopedics department at the Natalie Building – Warren Clinic. This role handles reception, registration and billing to support efficient patient care. Requires a High School Diploma or GED with at least 6 months of front-facing medical office experience.

Work schedule is full-time; Monday-Thursday 8:00am-5:00pm and Friday 8:00am-12:00pm. Strong communication and organizational skills are essential.

Qualifications

• Minimum education: High School Diploma or GED.
• Work experience: Minimum 6 months of front-facing customer service or medical office experience.
• Knowledge, skills and abilities: Demonstrated PC skills; effective communication and organization.

Responsibilities

• Greets and directs patients and visitors according to office protocols.
• Registers demographics and billing information; determines eligibility for care.
• Uses EMR and other computer applications to accomplish tasks per policies.
• Schedules appointments; prepares encounter forms and supporting billing documents.
• Maintains and balances cash receipts; collects co-pays and deductibles.
• Maintains medical records and provider schedules; handles chart filing and test results.
• Notifies physicians of delays in care and communicates schedule changes.

Skills

PC skills

Interpersonal skills

Communication skills

Multi-tasking

Critical thinking

Learning quickly

Education

High School Diploma or GED

Job description

Saint Francis Health System in Tulsa, Oklahoma, seeks a Front Office Clerk for the Orthopedics department at the Natalie Building – Warren Clinic. This role handles reception, registration and billing to support efficient patient care. Requires a High School Diploma or GED with at least 6 months of front-facing medical office experience.

Work schedule is full-time; Monday-Thursday 8:00am-5:00pm and Friday 8:00am-12:00pm. Strong communication and organizational skills are essential.