Patient Access & Front Desk Associate

Rochester Regional Health; United States; Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Rochester Regional Health is seeking an Access Associate for Batavia Primary Care to greet patients, check-in/out, verify insurance, and handle payments. You will be the first point of contact, delivering friendly, efficient service in a fast-paced clinical setting.

The position is full-time at the Batavia location with standard M-F hours 7:50a to 4:20p. A 2-year degree or equivalent and strong computer and customer-service skills are preferred.

Formación

• 2 year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.
• Associate degree preferred.
• One year of customer service experience preferred.

Responsabilidades

• Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments.
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable.
• Billing & Payments. Collect and process payments when applicable.

Conocimientos

Customer service

Communication

Computer skills

Educación

2-year degree

Associate degree preferred

Descripción del empleo

Rochester Regional Health is seeking an Access Associate for Batavia Primary Care to greet patients, check-in/out, verify insurance, and handle payments. You will be the first point of contact, delivering friendly, efficient service in a fast-paced clinical setting.

The position is full-time at the Batavia location with standard M-F hours 7:50a to 4:20p. A 2-year degree or equivalent and strong computer and customer-service skills are preferred.