Patient Access & Financial Services Specialist

Banner Health; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Banner Health is seeking a Front Office Patient Financial Representative in Scottsdale, AZ. The role supports patient flow by answering calls, scheduling, and registering patients, while ensuring insurance information is accurate and collecting patient liabilities.

You will guide patients through payment options and maintain compliant records. The position requires strong communication and proficiency with office software, with the potential for career growth within the TOCA at Banner Health

Qualifications

• High school diploma or GED required.
• 1+ year experience in patient financial services or related field preferred.
• Strong interpersonal, oral and written communication skills.

Responsibilities

• Register/check-in patients and collect required information.
• Verify insurance benefits and obtain pre-certifications or authorizations as needed.
• Explain financial policies and guide patients on payment arrangements.

Skills

Interpersonal communication

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Banner Health is seeking a Front Office Patient Financial Representative in Scottsdale, AZ. The role supports patient flow by answering calls, scheduling, and registering patients, while ensuring insurance information is accurate and collecting patient liabilities.

You will guide patients through payment options and maintain compliant records. The position requires strong communication and proficiency with office software, with the potential for career growth within the TOCA at Banner Health