Patient Access & Financial Services Pro

Memorial Healthcare; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic, financial and insurance information, and verify coverage. The role requires exceptional customer service, accuracy, and the ability to explain policies and secure signatures for required forms.

Responsibilities include discharge tasks, scheduling, obtaining authorizations, and balancing daily deposits.

Qualifications

• High School Diploma or Equivalent (Required)
• No experience required. One (1) year of related hospital, medical office, or customer service experience preferred.

Responsibilities

• Greet patients and guarantors to obtain demographic, financial and insurance information.
• Explain polices and obtain signatures for notices and consent forms.
• May schedule walk-in appointments and assist with discharge tasks.
• Collect patient out-of-pocket responsibilities and provide estimates.
• Prepare and balance daily deposits of payment collections.

Skills

Accountability

Accuracy & Quality

Customer Service

Organization Skills

Problem Solving

Productivity

Responding to Change

Standards of Behavior

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System is seeking a Patient Financial Services Representative to greet patients and guarantors, collect demographic, financial and insurance information, and verify coverage. The role requires exceptional customer service, accuracy, and the ability to explain policies and secure signatures for required forms.

Responsibilities include discharge tasks, scheduling, obtaining authorizations, and balancing daily deposits.