Patient Access & Financial Services Coordinator

bannerhealth; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner Health's PBC-FP Alvernon-Clinic in Tucson seeks a Front Office Patient Financial Service Representative to greet patients and coordinate registrations, insurance verifications, and scheduling. You will explain financial policies, collect patient liability, and help patients navigate billing, while supporting a smooth clinic flow.

The role emphasizes patient interaction and behind-the-scenes coordination, with a rotating 8-hour day shift in a primary care setting.

Qualifications

• High school diploma or GED required; experience in patient financial services preferred.
• Strong interpersonal, oral, and written communication skills.
• Proficiency with office software and data entry.

Responsibilities

• Registers patients and check-ins, collects signatures, and verifies information.
• Verifies insurance eligibility and handles referrals/authorizations.
• Explains financial policies and collects patient liability.

Skills

Patient financial services

Insurance verification

Data entry

Customer service

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banner Health's PBC-FP Alvernon-Clinic in Tucson seeks a Front Office Patient Financial Service Representative to greet patients and coordinate registrations, insurance verifications, and scheduling. You will explain financial policies, collect patient liability, and help patients navigate billing, while supporting a smooth clinic flow.

The role emphasizes patient interaction and behind-the-scenes coordination, with a rotating 8-hour day shift in a primary care setting.