Patient Access & Financial Counseling Specialist

Providence; Seattle (WA); On-site; USD 41,000 - 57,000; Part time

Job summary

Providence Swedish in Seattle is seeking a part-time Patient Registration specialist to coordinate patient flow and provide frontline registration and financial data collection. You will interview patients and families, support billing and insurance inquiries, and assist with financial aid as needed.

The role emphasizes accurate information exchange during hospitalization and collaboration with POS teams and physician offices to ensure smooth operations.

Qualifications

• Associate's degree required.
• 2 years in a medical setting with inpatient or outpatient admitting.
• Experience in patient registration, financial counseling, or insurance terminology.

Responsibilities

• Coordinate information and support for patient flow in Swedish Medical Center and ED.
• Provide front line customer service including reception and registration.
• Interview patients and families to collect demographic and financial data.
• Explain billing, insurance, and collection questions; assist with financial aid.
• Serve as the POS team expert for patient registration during hospitalization.
• Collaborate with physician offices and POS team to ensure timely data flow.
• Participate in quality improvement activities; cover shifts as needed.

Skills

Customer service

Medical terminology

Financial counseling

Education

Associate's Degree

Job description

Providence Swedish in Seattle is seeking a part-time Patient Registration specialist to coordinate patient flow and provide frontline registration and financial data collection. You will interview patients and families, support billing and insurance inquiries, and assist with financial aid as needed.

The role emphasizes accurate information exchange during hospitalization and collaboration with POS teams and physician offices to ensure smooth operations.