Patient Access & Financial Counseling Specialist

Montage Health; Monterey (CA); On-site; USD 41,000 - 55,000; Full time

Job summary

Montage Health seeks a Patient Access Representative I to greet patients, register and assist with transfers and discharges. You will interview patients, collect information from insurers and offices, obtain signatures, explain financial responsibilities and handle payments at point of service.

Based in Monterey, CA, the role requires strong clerical skills, telephone etiquette and basic computer proficiency, with potential cross-training as a charge nurse or financial counselor depending on

Qualifications

• Clerical experience including typing, filing and answering phones.
• Basic computer skills are required.

Responsibilities

• Check-in and registration for patients.
• Handle transfers and discharges.
• Greet patients and visitors and answer calls.
• Interview and collect information from patients, offices, insurers and government agencies.
• Obtain signatures on financial forms and admissions documents.
• Explain financial responsibility and collect payments.
• Enter data accurately into systems; may perform other duties as needed.

Skills

Clerical experience

Typing

Phone handling

Data entry

Education

High school diploma

Job description

Montage Health seeks a Patient Access Representative I to greet patients, register and assist with transfers and discharges. You will interview patients, collect information from insurers and offices, obtain signatures, explain financial responsibilities and handle payments at point of service.

Based in Monterey, CA, the role requires strong clerical skills, telephone etiquette and basic computer proficiency, with potential cross-training as a charge nurse or financial counselor depending on