Patient Access & Registration Specialist

Prime Healthcare; Montclair (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Montclair Hospital Medical Center is seeking a Patient Account Registrar to interview patients or representatives to collect demographics and insurance details, and to secure eligibility, benefits, and authorizations as needed. The role collaborates with the Admitting department, PBX, and reception areas, and requires data entry using a computer.

The position emphasizes strong communication, data accuracy, and the ability to work with diverse patient populations across all age groups.

Qualifications

• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• Knowledge of medical terminology preferred.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Interview patient or representative to obtain demographics and insurance information.
• Secure insurance information, eligibility, benefits and authorizations as applicable.
• Collaborate with Admitting department including PBX and reception areas.
• Input and retrieve data using a computer.

Skills

Communication skills

Multi-tasking

Analytical thinking

Customer service

Medical terminology

Data entry

Education

High school diploma or GED

Job description

Montclair Hospital Medical Center is seeking a Patient Account Registrar to interview patients or representatives to collect demographics and insurance details, and to secure eligibility, benefits, and authorizations as needed. The role collaborates with the Admitting department, PBX, and reception areas, and requires data entry using a computer.

The position emphasizes strong communication, data accuracy, and the ability to work with diverse patient populations across all age groups.