Patient Access & Financial Counseling Specialist

North Shore Medical Center; Colonial Acres Mobile Home Park (FL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Steward Health Care in Florida seeks a Patient Access Clerk to greet patients, verify identities, and guide them through registration processes. The role ensures accurate collection of demographics and insurance data, entering details into hospital systems to keep patient flow smooth and compliant.

The ideal candidate will have strong customer service skills, the ability to work in a fast-paced setting, and familiarity with managed care and medical terminology.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of relevant experience preferred.
• Excel, Microsoft, navigate computer/software applications, type quickly and accurately.

Responsibilities

• Greet patients and escort as needed per guidelines.
• Verify patient ID and assign medical records.
• Collect demographics, insurance eligibility, and financial responsibility.
• Enter data into hospital systems promptly to support patient flow.
• Educate patients on financial responsibilities and discuss self-pay options.
• Maintain HIPAA compliance and hospital policies.

Skills

Customer service

Communication

Independent work

Multitasking

Fast-paced

Managed care knowledge

Medical terminology

Education

High School Diploma

Job description

Steward Health Care in Florida seeks a Patient Access Clerk to greet patients, verify identities, and guide them through registration processes. The role ensures accurate collection of demographics and insurance data, entering details into hospital systems to keep patient flow smooth and compliant.

The ideal candidate will have strong customer service skills, the ability to work in a fast-paced setting, and familiarity with managed care and medical terminology.