Patient Access & Billing Specialist (Medical Office)

AdventHealth; Orlando (FL); Presencial; USD 22.000 - 35.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Resumo da vaga

AdventHealth in Orlando, FL seeks a Guest Services/Patient Access professional to handle inbound calls, welcome patients, verify demographics and insurance, and register patients for services. The role emphasizes accurate data entry, timely discharge facilitation, and maximizing reimbursement while maintaining a positive patient experience.

Responsibilities include collecting co-pays, coordinating with clinical partners, and providing patient education on test locations and portal usage.

Qualificações

• 1+ customer services and medical office or equivalent with medical terminology, coding, charge entry and payment collection.
• Preferred CHAA certification.

Responsabilidades

• Answers incoming phone calls and directs calls appropriately.
• Welcomes patients, updates demographics and insurance information.
• Processes forms and registers patients for services.
• Manages co-pays and outstanding balances at check-in.
• Maintains open communication between clinical and registration teams.
• Provides education to patients regarding test locations and patient portal.

Descrição da vaga

AdventHealth in Orlando, FL seeks a Guest Services/Patient Access professional to handle inbound calls, welcome patients, verify demographics and insurance, and register patients for services. The role emphasizes accurate data entry, timely discharge facilitation, and maximizing reimbursement while maintaining a positive patient experience.

Responsibilities include collecting co-pays, coordinating with clinical partners, and providing patient education on test locations and portal usage.