Patient Access & Revenue Cycle Specialist

AdventHealth; Florida; On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

401(k) Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Florida seeks a Patient Access Representative to support Medicare compliance reviews, estimate patient financial responsibility, and coordinate with utilization management for pre-authorizations. This role registers patients, verifies insurance, and ensures accurate medical records while delivering courteous service.

You will handle cash collections, answer inquiries, cover PBX, and assist across departments to improve patient experience.

Qualifications

• Mature, professional judgment when dealing with patients, physicians, and insurers.
• Proficient with MS Office and familiarity with database programs.
• Knowledge of HIPAA rules and privacy practices.
• Strong customer service and communication skills.
• Experience with electronic health record systems.
• Attention to detail in processing records and payments.

Responsibilities

• Performs Medicare compliance reviews and issues AN/NOC as needed.
• Estimates patient financial responsibility and collects or sets up payment plans.
• Coordinates with utilization management for pre-authorizations and provides logistical info to patients.
• Contacts insurers to verify eligibility and obtain pre-authorizations within timeframes.
• Registers patients for services with accuracy and avoids duplicate records.
• Collects demographics and verifies insurance details.
• Provides coverage for assigned work areas during shifts and arranges relief.

Skills

Mature judgement

MS Office

HIPAA knowledge

Customer service

EMR familiarity

Attention to detail

Bilingual English/Spanish

Communication skills

Teamwork

Adaptability

Education

Associate degree

High School Diploma

Tools

PBX / Switchboard

Database programs

EMR systems

Job description

AdventHealth in Florida seeks a Patient Access Representative to support Medicare compliance reviews, estimate patient financial responsibility, and coordinate with utilization management for pre-authorizations. This role registers patients, verifies insurance, and ensures accurate medical records while delivering courteous service.

You will handle cash collections, answer inquiries, cover PBX, and assist across departments to improve patient experience.