Patient Access & Financial Counseling Specialist

Kern Medical; Bakersfield (CA); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

New Hire Premium 6% of base pay

Shift Differential Pay

Comprehensive Benefits Package

Job summary

Kern Medical is seeking a Patient Access Services Representative to perform patient access, registration and financial counseling in a fast-paced clinical setting. The role involves greeting patients, collecting demographic information, verifying insurance and assisting with payment responsibilities.

Under supervision, you will help ensure accurate pre-registration and admissions, support revenue cycle activities, and navigate funding options such as government programs when applicable.

Qualifications

• High School diploma or GED required or equivalent.
• Customer service experience in a clinic or medical office preferred.
• Knowledge of patient access processes and insurance basics is beneficial.

Responsibilities

• Greet patients and schedule appointments for exams or follow-ups.
• Register patients and verify insurance information and eligibility.
• Provide financial counseling and discuss payment options with patients.

Skills

Patient access experience

Customer service

EHR proficiency

Education

High School diploma or GED

Tools

EHR system

Job description

Kern Medical is seeking a Patient Access Services Representative to perform patient access, registration and financial counseling in a fast-paced clinical setting. The role involves greeting patients, collecting demographic information, verifying insurance and assisting with payment responsibilities.

Under supervision, you will help ensure accurate pre-registration and admissions, support revenue cycle activities, and navigate funding options such as government programs when applicable.