Bilingual Patient Access Specialist I/II – Registration

Kern Medical; Bakersfield (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

Kern Medical Surgery Center, LLC seeks a Patient Access Services Representative I/II to perform registration, financial counseling, and related access duties on-site in Bakersfield, CA. The position operates within the revenue cycle to support patients’ insurance coverage and payment responsibilities.

The PASR must handle pre-registration-to-post-registration processes, assist patients with funding options, and coordinate with insurance providers while upholding HIPAA and hospital policies.

Qualifications

• Goes beyond basic registration by handling financial counseling and insurance verifications.
• Primary responsibilities include patient pre-registration, registration, admission, and notifying patients about payment options.
• Ability to explain policies and assist with coverage questions.

Responsibilities

• Greets patients, reviews process, and schedules appointments for exams or follow-ups.
• Assembles data for complete patient registration including pre-admission, admission, and pre-registration.
• Enters demographic info into the hospital EHR and handles eligibility/authorization.
• Assesses financial responsibility and collects co-pays and deductibles at admission.
• Screens for eligibility for state-funded programs and explains funding options.
• Initiates referrals for Medi-Cal, CMS, CCS, KMCHP; applies Financial Assistance policies.
• Maintains fiscal records and assists with inquiries related to patient access.

Skills

Patient access

Customer service

Communication skills

Empathy

Teamwork

Education

High School Diploma or GED

Tools

EHR systems

Insurance verification systems

Job description

Kern Medical Surgery Center, LLC seeks a Patient Access Services Representative I/II to perform registration, financial counseling, and related access duties on-site in Bakersfield, CA. The position operates within the revenue cycle to support patients’ insurance coverage and payment responsibilities.

The PASR must handle pre-registration-to-post-registration processes, assist patients with funding options, and coordinate with insurance providers while upholding HIPAA and hospital policies.