Patient Access & Financial Counseling Specialist

Kern Medical; Bakersfield (CA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

New Hire Premium

Shift Differential Pay

Comprehensive Benefits Package

Job summary

Kern Medical is seeking a Patient Access Services Representative to handle patient registration, financial counseling, and insurance screening in a busy clinical setting. This role supports admission processes and ensures accurate data capture for billing and funding options.

The position offers full-time hours in Bakersfield, with opportunities for premium pay and a comprehensive benefits package. Prior patient access or reception experience is preferred, with training provided to navigate

Qualifications

• Customer service and registration experience in a clinic setting or medical office preferred.
• Ability to review process and schedule appointments for exams or follow-ups.
• Experience using payer resources to assess eligibility and navigate funding sources.

Responsibilities

• Greets patients and schedules exams or follow-ups.
• Completes all patient registration data and insurance verifications.
• Enters patient demographics into STAR and checks eligibility/authorization.
• Assesses financial responsibility and collects co-pays and deductibles at admission.
• Identifies funding options and assists with Medicaid/Calims/charity programs.

Skills

Customer service

Registration

Insurance verification

Financial counseling

Communication

Education

High School Diploma or GED

Tools

STAR system

Job description

Kern Medical is seeking a Patient Access Services Representative to handle patient registration, financial counseling, and insurance screening in a busy clinical setting. This role supports admission processes and ensures accurate data capture for billing and funding options.

The position offers full-time hours in Bakersfield, with opportunities for premium pay and a comprehensive benefits package. Prior patient access or reception experience is preferred, with training provided to navigate