Patient Access & Financial Clearance Specialist

Hugh Chatham Health, Inc.; Asheboro (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Job summary

Advocate Health is seeking a Patient Services Representative to support Asheboro clinics in North Carolina. The role focuses on accurate patient registration, insurance verification, and navigating financial processes to minimize patient liabilities.

Strong communication and HIPAA compliance are essential as patient interactions occur throughout the visit. The position requires a high school diploma or GED, experience with patient access tasks, and familiarity with ADT systems and Microsoft

Qualifications

• High school diploma or GED required.
• Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred.

Responsibilities

• Greets patients arriving for their appointments in a courteous manner.
• Verifies and updates patient demographic and insurance information.
• Completes registration for walk-in patients and verifies changes.
• Calculates and collects patient financial liability and schedules follow-ups.
• Directs patients to financial counseling when needed.
• Maintains knowledge of Medicare, Medicaid and third-party payer requirements.

Skills

Patient access

Communication skills

HIPAA knowledge

ADP/ADT system experience

Education

High school diploma or GED

Tools

ADT software

Microsoft Outlook

Excel

Job description

Advocate Health is seeking a Patient Services Representative to support Asheboro clinics in North Carolina. The role focuses on accurate patient registration, insurance verification, and navigating financial processes to minimize patient liabilities.

Strong communication and HIPAA compliance are essential as patient interactions occur throughout the visit. The position requires a high school diploma or GED, experience with patient access tasks, and familiarity with ADT systems and Microsoft