Patient Access Specialist I

Advocate Health Care; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

Advocate Health in Charlotte, NC is seeking a detail-oriented Registration Clerk to create initial electronic health records, verify patient information, and collect payments. You will handle insurance verification, explain financial responsibilities, and ensure HIPAA-compliant processing in a high-volume setting.

Responsibilities include greeting patients, registering them, scheduling appointments, and guiding them through check-in procedures while maintaining excellent customer service.

Qualifications

• Demonstrate Advocate Health purpose, values and behaviors.
• Ability to work in a high stress area, multitask, and meet deadlines.
• Must handle large workloads with interruptions in a fast-paced environment.

Responsibilities

• Creates the initial electronic health record used by the care team.
• Prevents duplicate medical records to avoid safety and billing issues.
• Obtains and verifies demographics, insurance info, and payments at check-in.

Skills

Customer service

HIPAA compliance

Insurance verification

EPIC experience

Cash handling

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Insurance verification tools

Job description

Advocate Health in Charlotte, NC is seeking a detail-oriented Registration Clerk to create initial electronic health records, verify patient information, and collect payments. You will handle insurance verification, explain financial responsibilities, and ensure HIPAA-compliant processing in a high-volume setting.

Responsibilities include greeting patients, registering them, scheduling appointments, and guiding them through check-in procedures while maintaining excellent customer service.