Patient Access & Eligibility Specialist

UTHealth Houston

Houston (TX)

On-site

USD 32,000 - 42,000

Full time

5 days ago

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Benefits offered by this job

100% paid medical premiums

Generous time off

Longevity Pay

Retirement plan

Counseling services

Gym discounts

Employee discounts

Job summary

UTHealth Houston School of Dentistry is seeking an Assistant Patient Access Representative to join a team dedicated to patient services. The role focuses on gathering demographic, insurance and financial details, verifying eligibility, and posting payments while ensuring accuracy and compliance.

Bilingual English/Spanish abilities and prior healthcare experience are a plus. The position emphasizes excellent customer service, multitasking, and effective communication with patients, care teams,

Qualifications

Experience in healthcare appointment scheduling and data entry.
Cash handling experience and ability to handle payments accurately.
Strong customer service and multitasking skills are essential.

Responsibilities

Assist in obtaining demographic, insurance and financial information from patients.
Enter information into computer systems with high accuracy.
Explain forms to patients and obtain necessary signatures.
Ensure medical necessity compliance and verify eligibility.
Post payments and generate patient receipts; discuss payment options.
Assist in charity applications and explore resources for financial reimbursement.