Patient Access & EHR Specialist

Aurora Health Care; Milwaukee (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Aurora Health Care in Milwaukee is seeking an administrative registrar to support patient access and data accuracy. You will create initial electronic health records, verify demographics and insurance, and collect co-pays. The role requires strong customer service and precise data entry in a fast-paced setting.

The position emphasizes HIPAA compliance, collaboration with care teams, and patient portal support to ensure smooth, safe experiences for patients and families.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment with interruptions.
• Knowledge of HIPAA and patient privacy regulations.
• Experience with patient registration and billing processes a plus.

Responsibilities

• Creates initial electronic health record foundation used by the care team.
• Registers patients, verifies demographic, guarantor, and insurance information.
• Collects co-pays and explains financial responsibilities to patients.
• Ensures HIPAA compliance and confidentiality of patient information.
• Schedules appointments and assists with portal/app education.
• Greet patients, answer phones, and provide information to visitors.
• Supports department leadership with orientation and training.

Skills

Customer service

Communication

Attention to detail

Multitasking

HIPAA compliance

Data entry

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Aurora Health Care in Milwaukee is seeking an administrative registrar to support patient access and data accuracy. You will create initial electronic health records, verify demographics and insurance, and collect co-pays. The role requires strong customer service and precise data entry in a fast-paced setting.

The position emphasizes HIPAA compliance, collaboration with care teams, and patient portal support to ensure smooth, safe experiences for patients and families.