Patient Access Director — Multi-Site Operations

Conifer Health Solutions; Birmingham (AL); On-site; USD 85,000 - 115,000; Full time

Job summary

Conifer Health Solutions in Birmingham, AL is seeking a senior-level Manager to lead the daily operations of a Patient Access department. You will implement process improvements and ensure safe, timely, and accurate patient flows while coordinating with clients and internal teams.

The role requires strong leadership, budget management, and extensive knowledge of Patient Access. Travel may be required, and the organization emphasizes compliance with regulatory requirements and staff development.

Qualifications

• Bachelor’s Degree preferred.
• Three to five years management in Revenue Cycle, Business Services, or Acute Health Care environment preferred.
• Extensive knowledge of Patient Access desired.
• Certified Healthcare Access Manager (CHAM) preferred.

Responsibilities

• Oversee daily operations of the Patient Access department and drive process improvements.
• Develop and implement action plans; manage budget and costs.
• Speak to all aspects of Patient Access including technology, processes and regulations.
• Manage staffing: documentation, hiring, wage/salary activities, orientation and training; mentor supervisors.
• Collaborate with Client Services to align client needs with operational workflows.
• Identify and address impediments to performance including technology or processes.

Skills

Interpersonal skills

Leadership

Budget management

Regulatory knowledge

Insurance knowledge

Delegation

Education

Bachelor’s degree preferred

CHAM certification preferred

Job description

Conifer Health Solutions in Birmingham, AL is seeking a senior-level Manager to lead the daily operations of a Patient Access department. You will implement process improvements and ensure safe, timely, and accurate patient flows while coordinating with clients and internal teams.

The role requires strong leadership, budget management, and extensive knowledge of Patient Access. Travel may be required, and the organization emphasizes compliance with regulatory requirements and staff development.