Patient Access Coordinator & Front Desk Specialist

Lawall; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

Lawall in Langhorne, PA seeks a Patient Access Coordinator / Receptionist to handle scheduling, message taking and referral communications in a friendly medical office environment.

You will answer calls, coordinate appointments, manage referrals, and support the Patient Accounts Supervisor. A high school diploma and strong communication skills are required; experience in a medical office is a plus.

Qualifications

• High school graduate required.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication.
• Experience in medical office settings is a plus.

Responsibilities

• Answer incoming phone calls and process referrals and patient services requests.
• Maintain open communication with patients and referral sources.
• Respond to questions and resolve problems for patients/clients.
• Assist in scheduling appointments based on staff availability.
• Prepare transmittals and advise quality coordinator of complaints.
• Communicate with patients, referral sources and insurers to resolve issues.
• Collaborate with Administrator and Practitioners to meet patient needs.
• Perform other duties as requested.

Skills

Detail oriented

Communication skills

Customer service experience

Medical office experience

Education

High School diploma

Job description

Lawall in Langhorne, PA seeks a Patient Access Coordinator / Receptionist to handle scheduling, message taking and referral communications in a friendly medical office environment.

You will answer calls, coordinate appointments, manage referrals, and support the Patient Accounts Supervisor. A high school diploma and strong communication skills are required; experience in a medical office is a plus.