Medical Collections (Self-Pay Collector)

Lawall; Pennsylvania; On-site; USD 42,000 - 54,000; Full time

Job summary

Lawall in Langhorne, PA is seeking a Self-Pay Collector / Medical Collections Associate for a full-time role. The position focuses on resolving health insurance claims with multiple payers, receiving payments, and setting up payment plans in a patient-friendly office environment.

The candidate will handle monthly statements, answer billing questions, and coordinate with collection agencies while maintaining accurate financial records. Excellent communication and confidentiality are required.

Qualifications

• High school diploma or equivalent.
• Health insurance knowledge and medical billing preferred.
• Proficient computer knowledge.
• Proficient phone skills.
• Strong organizational skills.
• Attention to detail.
• Ability to handle sensitive information with confidentiality.
• Adapt to a fast-paced work environment and shifting priorities.
• Knowledge of state laws related to collections is preferred.

Responsibilities

• Send monthly statements to patients.
• Assist patients with questions about their bills.
• Create and implement payment arrangements.
• Handle incoming phone calls regarding patient accounts.
• Process payments, including credit card transactions and setting up payment plans.
• Maintain accurate records of payments and refunds.
• Assist in resolving billing errors and discrepancies.
• Coordinate with collection agencies as necessary.
• Provide regular updates and recommendations to management.
• Complete tasks as assigned by your supervisor/manager.

Skills

Proficient computer knowledge

Proficient phone skills

Strong organizational skills

Attention to detail

Education

High school diploma or equivalent

Job description

Self-Pay Collector / Medical Collections Associate (1 Full-time opening)

++
Fast growing and employee friendly, with an exciting opportunity for a Medical Collections or Self-Pay Collector in our Langhorne office, Monday to Friday, 8am to 4:30pm.
We are seeking candidates who want to work in a friendly and safe office environment.
The main duty of this position is to work with patient to resolve health insurance claims with multiple payers, receive payments or process collections.

Responsibilities

• Send monthly statements to patients.
• Assist patients with questions about their bills.
• Create and implement payment arrangements.
• Handle incoming phone calls regarding patient accounts.
• Process payments, including credit card transactions and setting up payment plans.
• Maintain accurate records of payments and refunds.
• Assist in resolving billing errors and discrepancies.
• Coordinate with collection agencies as necessary.
• Provide regular updates and recommendations to management.
• Complete tasks as assigned by your supervisor/manager.

Requirements

• High school diploma or equivalent.
• Health insurance knowledge and medical billing preferred.
• Proficient computer knowledge.
• Proficient phone skills.
• Strong organizational skills.
• Attention to detail.
• Ability to handle sensitive information with confidentiality.
• Adapt to a fast-paced work environment and shifting priorities.
• Knowledge of state laws related to collections is preferred.

We offer great pay to work in great place. If you are someone looking to use your talents to help patients meet their needs we want to hear from you.

This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.