Patient Access Coordinator

Baptist Health; Georgetown (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement with company match

Paid time off

Disability insurance

Life insurance

Tuition reimbursement

Job summary

Baptist Health Georgetown offers a Patient Access Representative role at BHMG Georgetown Family Medicine. You will greet patients, verify demographics and insurance, register patients, collect payments, and support front desk operations to ensure smooth patient flow.

The position emphasizes customer service, clerical accuracy, and fiduciary responsibility in a medical office setting, with benefits and growth opportunities available.

Qualifications

• High school diploma or equivalent.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Register patients and verify demographic and insurance information.
• Schedule appointments and manage patient flow.
• Handle switchboard and basic medical records tasks.
• Provide courteous customer service at point of service.

Skills

Customer service

Front desk

Clerical skills

Attention to detail

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Summary

Job Description

BHMG Georgetown Family Medicine

Job Description

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Baptist Health is an Equal Employment Opportunity employer.