Patient Access Coordinator

BHS; Richmond (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability

Job summary

BHMG Behavioral Health in Richmond, VA, seeks a Patient Access Representative to perform front office duties in a medical office, including greeting patients, verifying demographics and insurance, and registering patients.

You will determine out-of-pocket costs, collect payments, schedule appointments, manage patient flow, answer calls on the switchboard, and support medical records management with accuracy and fiduciary responsibility.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors and verify demographic and insurance information.
• Register patients, obtain necessary signatures, and determine out-of-pocket expense.
• Collect and document patient payments and/or financial counseling as appropriate.
• Schedule appointments and ensure smooth patient flow.
• Answer switchboard calls and manage medical records with accuracy and fiduciary responsibility.

Skills

Computer skills

Clerical experience in medical office

Education

High school diploma or equivalent

Other education

Job description

Summary

Job Description:

BHMG Behavioral Health

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.

• Computer skills required.

• Clerical experience in the medical office setting preferred.

• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance

• Retirement with Company Match

• Generous Paid Time Off (Including Maternity/Paternity Leave)

• Short/Long Term Disability

Baptist Health is an Equal Employment Opportunity employer.