Patient Access Coordinator

Baptist Health; Corbin (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability and Life

Tuition Reimbursement

Office Administration/Reception

Job summary

Baptist Health is seeking a Patient Access Representative for its Infectious Disease clinic. The role supports front office operations, verifies demographics and insurance, registers patients, and schedules appointments to ensure smooth patient flow.

Strong clerical skills and customer service are essential in a fast-paced medical office environment. Responsibilities include collecting payments, providing financial counseling as needed, managing switchboard, and maintaining accurate medical

Qualifications

• Customer service, clerical accuracy, and fiduciary responsibility are essential.
• Front desk and medical office procedures require strong clerical skills and attention to detail.
• High school diploma or equivalent is required; other education is preferred.

Responsibilities

• Greet patients and visitors at the front desk.
• Verify patients' demographics and insurance information.
• Register patients and obtain necessary signatures.
• Determine patient out-of-pocket costs and document payments or financial counseling.
• Schedule appointments and manage patient flow.
• Handle switchboard and medical records management.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Other education preferred

Job description

Summary Job Description

Summary Job Description: BHMG Infectious Disease Job Description: Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.

Responsibilities

• These duties include, but are not limited to, greeting patients and visitors;
• verifying patients’ demographic and insurance information;
• registering patients;
• obtaining necessary signatures;
• determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate;
• scheduling appointments;
• ensuring patient flow;
• switchboard;
• and medical records management.

Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Requirements

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement
• Office Administration, Reception, Clerical, Administrative

Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves.

The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics.

Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana.

Baptist Health also operates two joint‑venture hospitals: the 410‑bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40‑bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama.

Baptist Health employs more than 24,000 people in Kentucky and surrounding states.

Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence.

Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians.

Baptist Health’s physician network also includes more than 2,000 independent physicians.

EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law.

Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

Please note that Baptist Health is a drug‑free workplace and employment with Baptist Health is subject to pre‑employment drug testing.

NOTICE OF NONDISCRIMMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll‑free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.

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