Patient Access Coordinator - OBGYN

Baptist Health; Lexington (KY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability

Job summary

Baptist Health in Lexington, KY seeks a Patient Access Representative to perform front-office duties in a busy OB/GYN clinic. You will greet patients, verify demographics and insurance, register and schedule appointments, collect payments, and help manage patient flow and records with a customer-service mindset.

Ideal candidates have a high school diploma, strong computer skills, and clerical experience in a medical office setting. Prior experience is preferred but not required.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors; verify patients' demographic and insurance information.
• Register patients; obtain necessary signatures.
• Determine patients' out-of-pocket expenses; collect and document payments and/or financial counseling as appropriate.
• Schedule appointments; ensure patient flow.
• Answer switchboard; manage medical records.

Skills

Customer service

Front desk experience

Clerical skills

Fiduciary responsibility

Attention to detail

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Summary

Job Description:

BHMG OBGYN

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability

Baptist Health is an Equal Employment Opportunity employer.