Patient Access Coordinator - Impactful Front Office (PT)

Crossroads Treatment Centers; Philadelphia (Philadelphia County); Presencial; USD 21.000 - 25.000; Tempo parcial

Benefícios oferecidos por esta vaga

Mileage reimbursement at IRS rate

Excellent training programs

Opportunities to save lives daily

Resumo da vaga

Crossroads Treatment Centers is seeking a Front Office Assistant to deliver excellent patient service at the point of check-in, handle payments, and support daily operations across multiple clinic sites in Pennsylvania and neighboring states.

Responsibilities include guiding new patients through intake, coordinating with clinical staff, and maintaining financial records. The role offers training and opportunities to make a daily impact in addiction treatment, with some weekend/evening hours.

Qualificações

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived addiction experience is a plus.

Responsabilidades

• Providing excellent customer service checking in patients and receiving payments.
• Assisting in daily operations with a friendly, professional attitude.
• Guiding new patients through their intake process.
• Collecting urine and saliva samples for patient drug screens as needed.
• Maintaining daily financial records and reports.
• Coordinating with medical and clinical staff to coordinate intakes.
• Providing clerical and logistical support.
• Overseeing patient accounts and financial responsibilities.

Conhecimentos

Customer service

Formação

High School Diploma or GED

Customer Service experience

Healthcare/ Addiction field experience

Lived Addiction experience

Descrição da vaga

Crossroads Treatment Centers is seeking a Front Office Assistant to deliver excellent patient service at the point of check-in, handle payments, and support daily operations across multiple clinic sites in Pennsylvania and neighboring states.

Responsibilities include guiding new patients through intake, coordinating with clinical staff, and maintaining financial records. The role offers training and opportunities to make a daily impact in addiction treatment, with some weekend/evening hours.