Patient Access Coordinator - Impact in Addiction Care

Crossroads Treatment Centers; Connellsville (Fayette County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Mileage reimbursement (IRS rate)

Excellent training

Daily impact on lives

Community events and outreach

Job summary

Crossroads Treatment Centers seeks a Front Office Assistant to deliver exceptional customer service at the point of intake and daily operations support across Uniontown and Connellsville sites.

Responsibilities include greeting patients, processing payments, coordinating with medical staff, and assisting with intake procedures. Prior healthcare or addiction treatment exposure is preferred; High School diploma or GED required.

Qualifications

• At minimum, High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed
• Maintains daily financial records and reports
• Coordinates with medical and clinical staff to coordinate intakes
• Provides clerical and logistical support
• Oversees patient accounts and financial responsibilities

Skills

Customer service

Office administration

Healthcare experience

Lived addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers seeks a Front Office Assistant to deliver exceptional customer service at the point of intake and daily operations support across Uniontown and Connellsville sites.

Responsibilities include greeting patients, processing payments, coordinating with medical staff, and assisting with intake procedures. Prior healthcare or addiction treatment exposure is preferred; High School diploma or GED required.