Patient Care Concierge: Front Desk & Intake

Treatment Centers Hold Co, LLC; United States; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Mileage reimbursement

Benefits package: Medical, Dental, and

PTO

Job summary

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional patient check-in, payments handling, and daily operational support. You will coordinate with clinical staff to streamline patient intakes and maintain accurate financial records in a fast-paced outpatient environment.

Travel between Farrell and Greenville clinics is required, with a schedule that includes Sundays through Saturdays.

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Provide excellent customer service when checking in patients, receiving payments, and assisting daily operations.
• Maintain friendly, professional attitude towards patients and offer a “white glove” experience.
• Guide new patients through intake process to ensure smooth onboarding.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff for patient intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a Front Office Assistant to provide exceptional patient check-in, payments handling, and daily operational support. You will coordinate with clinical staff to streamline patient intakes and maintain accurate financial records in a fast-paced outpatient environment.

Travel between Farrell and Greenville clinics is required, with a schedule that includes Sundays through Saturdays.