Patient Front Office Lead - Impact Addiction Care

Treatment Centers Hold Co; New Kensington (Westmoreland County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Mileage reimbursement

Training provided

Community events and outreach

Job summary

Crossroads Treatment Centers in the United States is seeking a Front Office Assistant to provide excellent patient service, check in patients, process payments, and support daily clinic operations.

You will guide new patients through intake, collect samples when needed, maintain records, and coordinate with medical staff. Prior customer service in healthcare preferred; high school diploma required.

Qualifications

• High School Diploma or GED required.
• Customer service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived addiction experience is a plus.

Responsibilities

• Check in patients, receive payments and assist in daily operations.
• Maintain a friendly, professional attitude toward patients and offer a 'white glove' experience.
• Guide new patients through intake process.
• Collect urine and saliva samples for drug screens as needed.
• Maintain daily financial records and reports.

Skills

Customer service

Healthcare experience

Office administration

Lived addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers in the United States is seeking a Front Office Assistant to provide excellent patient service, check in patients, process payments, and support daily clinic operations.

You will guide new patients through intake, collect samples when needed, maintain records, and coordinate with medical staff. Prior customer service in healthcare preferred; high school diploma required.