Patient Access Coordinator II: Scheduling & Benefits Advocate

highmarkhealth; Jefferson Hills (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Job summary

Allegheny Health Network seeks a Patient Access professional to manage scheduling, preregistration, financial clearance, and authorization validation, while clarifying patient financial responsibilities. You will help create the first positive impression of AHN's services to patients and families.

The role requires accuracy in data, benefits verification, and collaboration with physicians and payors. Compliance with HIPAA and AHN policies is essential, with a focus on patient experience and

Qualifications

• High school diploma or GED is required.
• Two years of related experience preferred in medical, financial services, or customer service settings.
• Experience operating a PC and using software applications.

Responsibilities

• Schedules and preregisters patients; validates demographics and benefits.
• Obtains insurance information and coordinates authorizations/referrals.
• Identifies patient financial responsibilities and collects liabilities.
• Delivers a positive patient experience and supports team relationships.
• Maintains productivity and adheres to policies; participates in training.
• Communicates barriers and assists teammates with operational support.

Education

High school diploma or GED

Tools

PC skills

Job description

Allegheny Health Network seeks a Patient Access professional to manage scheduling, preregistration, financial clearance, and authorization validation, while clarifying patient financial responsibilities. You will help create the first positive impression of AHN's services to patients and families.

The role requires accuracy in data, benefits verification, and collaboration with physicians and payors. Compliance with HIPAA and AHN policies is essential, with a focus on patient experience and