Patient Access Coordinator II: Scheduling, Benefits & Billing

highmarkhealth; Jefferson Hills (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access associate to perform scheduling, preregistration, financial clearance, and authorization validation tasks. The role involves collecting and documenting patient information, validating benefits, and estimating patient financial responsibilities to support timely billing.

The position emphasizes accurate data entry, strong communication with patients and physician offices, and adherence to HIPAA and privacy policies.

Qualifications

• High school diploma or GED required.
• Two years of related experience preferred in medical/financial services or customer service environments.
• Experience operating a PC and using software applications.

Responsibilities

• Performs scheduling and preregistration functions with accuracy.
• Verifies patient demographics and benefits; ensures accurate data for billing submissions.
• Identifies patient financial responsibilities and assists with estimates and collections.
• Delivers positive patient experience and maintains relationships with patients and external contacts.
• Adheres to organizational policies and completes mandatory trainings.

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking a Patient Access associate to perform scheduling, preregistration, financial clearance, and authorization validation tasks. The role involves collecting and documenting patient information, validating benefits, and estimating patient financial responsibilities to support timely billing.

The position emphasizes accurate data entry, strong communication with patients and physician offices, and adherence to HIPAA and privacy policies.