Patient Access Coordinator II (Billing & Scheduling)

Boston Medical Center (BMC); Boston (MA); On-site; USD 31,000 - 38,000; Full time

Job summary

Boston Medical Center (BMC) is seeking a Patient Access Specialist to coordinate front-end customer service, patient registration, insurance verification, appointment scheduling, charge entry, and billing support in the BU Neurology department.

The role includes managing physician and manager calendars, handling calls, credentialing documents, and coordinating pre-authorization and referrals. Must have strong English communication and confidentiality.

Qualifications

• Experience in patient access, registration, and insurance verification.
• Strong communication and confidentiality skills are required.
• Familiarity with billing processes and provider credentialing is preferred.

Responsibilities

• Handle front-end customer service and patient registration.
• Verify insurance coverage and perform appointment scheduling.
• Process charge entry and basic billing edits.
• Assist with credentialing documents and calendar management for physicians.
• Provide general administrative support to the department.

Skills

Front desk

Customer service

Billing

Microsoft Office

Credentialing

Education

HS/GED

Bachelor's degree

Associates + 1 year experience

Tools

MS Office

Hospital registration systems

Job description

Boston Medical Center (BMC) is seeking a Patient Access Specialist to coordinate front-end customer service, patient registration, insurance verification, appointment scheduling, charge entry, and billing support in the BU Neurology department.

The role includes managing physician and manager calendars, handling calls, credentialing documents, and coordinating pre-authorization and referrals. Must have strong English communication and confidentiality.