Patient Access Coordinator - Front Desk & Scheduling Pro

Hanger Clinic; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Holidays

PTO

Medical benefits

401k

Parental leave

Referral bonus

Mentorship

Job summary

Hanger Clinic is seeking a Patient Access Coordinator to manage front desk operations, greet patients, verify demographics and insurance, collect payments, and schedule follow-ups. You will support the clinic staff and assist with patient accessibility and service quality.

The role requires strong communication and computer skills, attention to detail, and the ability to handle sensitive information with integrity. A high school diploma and valid driver’s license are preferred.

Qualifications

• Strong interpersonal, oral (including telephone) and written communication skills.
• Ability to key 30 words per minute with accuracy.
• Ability to use a computer, including Windows-based software and e-mail.
• Understanding of Alpha filing system.
• Understanding of medical reimbursement and terminology and an understanding of front office duties preferred.

Responsibilities

• Greet and assist patients at the front desk, providing information on wait times and inquiries.
• Verify and update patient demographics and insurance details at check-in; handle walk-in registrations.
• Collect patient payments including deductibles, copays, and coinsurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as liaison for clinic services, offering information on patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate electronic health records for all patients.

Skills

Interpersonal communication

Phone skills

Computer proficiency

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

Windows OS

Email

Job description

Hanger Clinic is seeking a Patient Access Coordinator to manage front desk operations, greet patients, verify demographics and insurance, collect payments, and schedule follow-ups. You will support the clinic staff and assist with patient accessibility and service quality.

The role requires strong communication and computer skills, attention to detail, and the ability to handle sensitive information with integrity. A high school diploma and valid driver’s license are preferred.