Patient Access Coordinator - Front Desk & Scheduling

Hanger Clinic; Fullerton (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Holidays and vacation

Medical, Dental, Vision benefits

401k

Parental leave

Referral program

Job summary

Hanger Clinic in Fullerton, CA is seeking a Patient Access Coordinator to ensure a smooth patient experience at the front desk. You will greet patients, verify demographics and insurance, schedule appointments, process payments, and support the Revenue Cycle Management team while maintaining accurate electronic health records.

A high school diploma and front desk or medical office experience preferred; a valid driver’s license may be required.

Qualifications

• High school diploma or equivalent.
• Experience in a receptionist or medical front office role preferred.
• Must have valid driver’s license.
• Strong communication and computer skills.
• Typing proficiency around 30 wpm with accuracy.

Responsibilities

• Greet and assist patients at the front desk; provide information on wait times and inquiries.
• Verify and update patient demographics and insurance details during check-in; handle walk-in registrations.
• Collect patient payments (deductibles, copays, co-insurance) at the front desk.
• Coordinate follow-up appointments, including cast/measure, delivery, and prosthetic care plans.
• Serve as liaison for clinic services; describe patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Front desk

Customer service

Reception

Medical office

Computer proficiency

Insurance verification

Phone etiquette

Education

High School Diploma

Tools

Windows-based software

Email

Job description

Hanger Clinic in Fullerton, CA is seeking a Patient Access Coordinator to ensure a smooth patient experience at the front desk. You will greet patients, verify demographics and insurance, schedule appointments, process payments, and support the Revenue Cycle Management team while maintaining accurate electronic health records.

A high school diploma and front desk or medical office experience preferred; a valid driver’s license may be required.